FAQ

  • Use the "Ask a Question" page to get answers not in the FAQ.
  • What is Hollin Hall Senior Center?
    admin10-02-2015

    Hollin Hall Senior Center for Creative Retirement ~ Celebrating Life After 50!

    Striving to Educate, Enlighten, Enrich, and Empower the Mount Vernon Community!

    Hollin Hall Senior Center is an 18 room center.  What good fortune to have such a wonderful space for the community to come together.

    Hollin Hall Senior Center is your place to connect, a place to build new skills, form a community, and stay healthy and active. Our mission is to enhance the Fairfax County community and quality of life for citizens 50 years of age or older.

    • Promoting healthy lifestyles
    • Encouraging life-long learning
    • Facilitating community involvement
    • Supporting human service activities and programs in our community at large

    This is a home away from home for many.

  • How do I become a member?
    admin14-01-2015

    Visit our Membership page for complete membership information.

  • When is Hollin Hall open?
    admin14-01-2015

    Hollin Hall Senior Center is open Monday through Friday from 9 a.m. to 4 p.m.

    We are closed on Fairfax County and Federal holidays.

    See the Policy for Closures and Delayed Openings.

    SENIOR CENTER HOURS
    Hours of Operation
    9:00 a.m. – 4:00 p.m., Monday- Friday

    For Tuesday, Wednesday and Thursday Tai Chi Participants:

    • Doors will open at 8:05 a.m.
    • Doors then will close at 8:15 a.m. and Re-open at 9 a.m.
    • No Office/Business until 9 a.m.</>
  • What types of classes/activities does your center offer?
    admin14-01-2015

    Hollin Hall offers a wide array of classes and activities. A list of our daily activities, programs, clubs, and trips can be found in the latest copy of our Highlights at Program Guides / Highlights. Classes can be found on the Classes page. Activities on the Leisure Activities page. Clubs are listed on the Clubs page. The daily schedule of programs are listed on Events and Programs page.

  • Can I bring a friend?
    admin14-01-2015

    Visitors are welcome but do need to sign in at the Concierge Desk.  A first time visit is free, however, there is a daily guest fee for future visits.

    Each subsequent visit is $5 for county residents not a member of a Senior Center and $10 for non-county residents.

  • What is the Policy for Closures and Delayed Openings?
    admin14-01-2015

    Decisions regarding the delayed opening or closure of Fairfax County Senior Centers are made with the utmost regard for the safety of our participants and our staff.

    See our Policy for Closures and Delayed Openings.

    In the event of inclement weather, the Department of Neighborhood and Community posts all facility and transportation status updates online at www.fairfaxcounty.gov/ncs>.

    You may also learn of status updates by contacting Hollin Hall Senior Center (703) 765-4573 or by calling:
    Neighborhood and Community Services Main Office: (703) 324-4600, TTY 711
    Human Services Transportation (e.g. FASTRAN): (703) 222-9764, TTY 711

    SNOW AND INCLEMENT WEATHER CONTACT INFORMATION:

    Hollin Hall Senior Center (703) 765-4573
    Neighborhood and Community Services Main Office (703) 324-4600 TTY 711
    Fairfax County Emergency Information Line (703) 817-7771 TTY 711
    Television (Local Stations) Cable Channel 16, 21
    County Website www.fairfaxcounty.gov
    Neighborhood and Community Services Website www.fairfaxcounty.gov/NCS
    Fairfax County Emergency Radio 1670 AM
  • What meals are offered?
    admin27-12-2016

    Hollin Hall Senior Center, along with 13 other Senior Centers in Fairfax County, offers a Congregate Meal Program for older adults age 60 and over.

    • Jeffrey’s Catering delivers meals on Monday’s for the full week.
      • Monday’s meal will be delivered hot.
      • Tuesday – Friday meals will be flash frozen and heated in a commercial microwave prior to serving.
    • Meals must be ordered no later than noon on Wednesday of the preceding week.
    • Entrées that include salad or fresh fruit will be served on Mondays.
    • White Milk and Juice will be available (no chocolate)

    If you have questions please contact Julie Ellis, Director. Or Veronica Cartier. Assistant.

    You may contact us at 703-765-4573, TTY 711 or email julie.ellis@fairfaxcounty.gov and veronica.cartier@fairfaxcounty.gov

  • What is the cost for meals?
    admin14-01-2015

    For Your Information:

    Congregate Meals* at Senior Centers

    *Congregate Meals meeting USDA dietary guidelines are offered to mobile older adults at meal sites such as senior centers.

    A Fairfax County Registered Participant, who is over 60 and registered with the center’s congregate meal program, will pay a suggested donation based on income. The sliding fee scale is $2- $6. Otherwise the fee for meals is $8.50

    Donation Schedule and Charges

    • For Ages 50-59 and All Guests: $8.50
    • For Ages 60 and above: See Donation Schedule As Follows
    Monthly Income Annual Income Suggested Donation:
    $0 - $953 $0 - $11,440 $2
    $954 - $1,429 $11,441 - $17,148 $3
    $1,430 - $1,904 $17,149 - $22,848 $4
    $1,905 - $2,854 $22,849 - $34,248 $5
    $2,855 and above $34,249 and above $6

    • If you have not completed the paperwork for the Congregate Meal program, you are considered a guest and must pay $8.50 until it has been submitted.

    After the paper work has been completed, your donation should follow the guidelines

  • What is the cost for a Senior Center membership?
    admin14-01-2015

    SENIOR CENTER FEE STRUCTURE 

    Membership Fee: The annual fee for Fairfax County residents is $48 per person. Residents below specified income levels may request a variance with required documentation. Non-Fairfax County residents pay $100 and are not eligible for a variance.

    Guest Fee: The daily fee for Fairfax County residents who are not members is $5 per person. Non-Fairfax County residents pay $10 per person per visit.

    • Fee for residents is based on gross household income and marital status
    • Out of county fee will be $100 per person.
    • The fee variance will no longer be available for out of county residents.
    • Out of county guest fee will be $10 daily.
    • Proof of residency will be required. For example, Virginia driver’s license, voter registration card, or utility bill with your name and address listed are the types of proof required.
    • You will receive a plastic card with an individualized bar code you may write your name on in permanent marker. Your membership is good at any of the other 13 Senior Centers in the county.

    Membership Fee Schedule

    Status Annual Gross Income Membership FEE
    Single (resident) $26,258 and below $24 per person
    Single (resident) $26,259 and above $48 per person
    Married (resident) $335,393 and below $24 per person
    Married (resident) $35,394 and above $48 per person
    Out of County (non-resident) NA $100
  • What is the Guest Fee?
    admin10-02-2015

    A first time visit is free but each subsequent visit is $5 for county residents not a member of a Senior Center and $10 for non-county residents.

    Bring with you one (1) of identification including:

    •  Auto Registration
    • Virginia’s Driver’s License or I.D. Issued by the Commonwealth of Virginia with Fairfax County Address
    •  Voter Registration
    •  A Piece of U.S. Postal Service mail delivered to your Fairfax County address within the last 60 days
  • How can I Suggest and Plan a Trip?
    admin29-04-2017
    • Wednesday Trips of Necessity (Shop 'N Nosh) require a 5-person minimum sign up for the trip to occur. Please alert staff if you've signed up for a trip in advance and need to cancel.
    • Charter Trips (other trips to museum exhibitions, sporting events, etc.) require a 10-person minimum sign up for the trip to occur.  Again, please alert staff if you've signed up for a trip in advance and need to cancel.
    • The staff take your trip suggestions seriously.  A lot of planning goes into the process of scheduling a trip.  Talk it up with your friends and other center members to ensure that we have enough people for the trip to be a success!
  • How/Where Do I Sign-up for Programs and Activities?
    admin10-02-2015

    Sign up in Main Office for  Charter Trips, Pot Lucks or any event requiring payment


    Special Programs/Reservations Requested
    Special programs are a one-time program that requires any interested member to sign up for. Reservations are requested. The notebook is on the First Floor in the Orange Binder in Foyer as you enter the building.


     DROP- IN
    Members do not need to sign up to attend program or activity. If you continue with the group, make sure that you are added to the Club Roster in the Main Office.


     Open to the Public
    Anything that has been advertised as such, in-house or as a local news release.


    Wednesday Trip of Necessity
    Now in Purple Binder on Lobby Sideboard

  • Can Speakers Endorse Businesses?
    admin01-01-2016

    We support and appreciate all of our community guest speakers sharing their knowledge and expertise with our membership.  Hollin Hall Senior Center is a Fairfax County Center with the Department of Neighborhood and Community Services.  Our guest speakers are informed in advance that they may not take names, phone numbers, and addresses, suggest that students take a paid class with them outside the center or hold a drawing while here at the center.  They MAY distribute business cards and handouts upon request.  Hollin Hall Senior Center and the Department of Neighborhood and Community Services does not and cannot endorse the businesses presenting at the center. Thank you.

  • What are the Terms of Membership/Code of Conduct?
    admin28-01-2016

    Terms of Membership/Code of ConductAll participants must comply with the following Code of Conduct. Inappropriate behavior is not permitted at senior centers. Inappropriate behaviors include but are not limited to:

    1)     inability to exhibit self-control and appropriate self-conduct
    2)  use of abusive, insulting, obscene, or racially derogatory language
    3)  theft
    4)     destruction of equipment or supplies
    5)     harassment of any kind to other participants or staff members
    6)     physical or sexual assault, battery, or improper touching
    7)     possession or consumption of illicit drugs, alcoholic beverages, or public intoxication
    8)     loitering, smoking, gambling, solicitation, or panhandling

  • Confidentiality of Information and Photographs/Videos
    admin28-01-2016

    Photograph: By signing the Membership form, you give permission to be photographed and/or videotaped, unless a separate written request not to be photographed/videotaped is submitted to Neighborhood and Community Services (NCS). The media may be used by Fairfax County or the Senior Center Council to promote Senior Center activities in printed or electronic format, and you give permission for that use.

    Confidentiality & FOIA: In accordance with the Privacy Protection Act of 1976, the requested information will be used only to coordinate activities of this agency. Some of the information contained in the Membership form may be released to a person who requests such information in accordance with the requirements of the Virginia Freedom of Information Act. As this statement indicates, not all information collected is subject to availability under the FOIA. Medical information, anything relating to mental or physical well-being, social security numbers, and letters written to NCS regarding participants or personnel are exempt from FOIA requests.

  • Am I required to carry Insurance?
    admin28-01-2016

    Personal Insurance and Security: You should carry personal insurance covering yourself while participating in Fairfax County programs. You are responsible for securing your own personal possessions.

  • Liability Waiver
    admin28-01-2016

    Liability Waiver: There are risks inherent to participation in recreational activities and you agree to hold harmless the County of Fairfax, its officers, employees, and volunteers from any and all claims from bodily injury and/or property damage which result from your participation in any and all activities sponsored by the County.

  • High School Volunteers
    admin27-12-2016

    Hollin Hall Senior Center welcomes high school volunteers. Contact the office and let us know what days, times you are available and your interests. We want to make your volunteer time with us mutually successful.

  • Transportation in case of an Emergency
    admin28-01-2016

    Emergency Treatment: Senior Center staff have permission, in the event of an emergency to: (1) notify your emergency contact and/or (2) at your expense utilize the most convenient rescue squad vehicle or ambulance to transport you to the nearest hospital.

  • How Do I Report Suspected Abuse, Neglect or Exploitation?
    admin08-08-2017

    Contact Fairfax County Adult Protective Services. Phone: 703-324-7450

    The Goals of Adult Protective Services are to:

    • Protect older adults and incapacitated adults from abuse, neglect or exploitation.
    • Prevent abuse, neglect or exploitation of older adults and incapacitated adults.
    • Help older and incapacitated adults continue to live in their own homes as long as possible.
    • Help older and incapacitated adults find appropriate placements in nursing homes or other institutions only when necessary.
    • Help older adults and incapacitated adults become as self-sufficient as possible.